This Service Agreement ("Agreement") is entered into by and between Drew Taylor Cohen of Chosen Directions ("Service Provider") and the "Client". This Agreement outlines the terms and conditions governing the coaching services provided by the Service Provider to the Client.

 

Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach (for the purpose of this agreement named "Service Provider") and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals. 

 

1. Services

 

1.1 The Service Provider agrees to provide one of the following services to the Client depending on their purchase.

 

1.2 Align Your Year Group Program: As part of the group Align Your Year program during the term as outlined in Section 2:

• 4x 60-minute live video calls, conducted over four consecutive weeks

• Worksheets to complete during weekly sessions and individually

• Access to 1:1 coaching email support in between sessions

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1.3 Align Your Year VIP Program: As part of the VIP Align Your Year program during the term as outlined in Section 2:

• 4x 60-minute live video calls, conducted over four consecutive weeks

• Worksheets to complete during weekly sessions and individually

• Access to 1:1 coaching email support in between sessions

• One (1) bonus one-hour private coaching session you can redeem after the program concludes

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1.4 Align Your Year Worksheets only: As part of the Align Your Year program during the term as outlined in Section 2:

• Access to the program worksheets

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1.5 Live Authentically Group Program: As part of the group Live Authentically program during the term as outlined in Section 2:

• Twelve (12) 60-minute live video calls, conducted over twelve consecutive weeks. 

• A workbook containing activities and tools that the Client will complete during the weekly sessions and individually.

• Access to 1:1 coaching support in between scheduled sessions.

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1.6 Live Authentically VIP Program: As part of the VIP Live Authentically program during the term as outlined in Section 2:

• Twelve (12) 60-minute live video calls, conducted over twelve consecutive weeks. 

• A workbook containing activities and tools that the Client will complete during the weekly sessions and individually.

• Access to 1:1 coaching support in between scheduled sessions.

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1.7 Aligned Career: As part of this coaching package during the term as outlined in Section 2:

• Ten (10) individual one-hour coaching sessions​ conducted over ten consecutive weeks.

• Post-session resources available per request.

• Email support in between sessions.

• Access to How To Live Authentically workshop curriculum and workbook. 

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1.8 Authentic Life: As part of this coaching package during the term as outlined in Section 2:

• Sixteen (16) individual one-hour coaching sessions​ conducted over sixteen consecutive weeks. 

• Post-session resources available per request.

• Email support in between sessions.

• Access to How To Live Authentically workshop curriculum and workbook.

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1.9 Take the Leap Coaching: As part of this coaching package during the term as outlined in Section 2:

• Three (3) individual one-hour coaching sessions​ conducted over three consecutive weeks. 

• Post-session resources available per request.

• Email support in between sessions.

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Any additional services requested by the Client will be subject to a separate agreement.

 

2. Term and Fees

 

2.1 This agreement is valid starting the date your payment is received and ends once the duration of the service purchased elapses. 

 

2.2 The Client agrees to pay the Service Provider $225 for Align Your Year group program, $925 for Align Your Year VIP program, $25 for Align Your Year worksheets only, $2,222 for Live Authentically group program, $3,333 for Live Authentically VIP program, $1250 for aligned career coaching package, $2000 for authentic life coaching package and $300 for Take the Leap coaching package, less any agreed upon discounts. Payment is due in full upon receipt of invoice, and no later than two weeks in advance of the service start date.

 

3. Refund Policy

 

3.1 Full refunds will be honored if a request to cancel is made within two business days of completing the first session. If a cancellation request is submitted after this window, a credit will be issued and can be used towards any service in the future. Refunds will be granted at the discretion of the Service Provider.

 

3.2 To request a refund, the Client must submit a written request outlining the reasons for the refund and send in an email to info@chosendirections.com.

 

3.3 Refunds, if approved, will be processed within seven days of the refund request approval.

 

4. Limitation of Liability

 

4.1 With the exception of the explicit provisions outlined in this Agreement, the Service Provider does not offer any guarantees, representations, or warranties—whether express or implied—regarding the services provided.

 

4.2 In no event shall the Service Provider be liable to the Client for any consequential, indirect, special, or incidental damages.

 

4.3 Notwithstanding any damages that the Client may incur or claims arising out of or related to this Agreement, the Service Provider’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Service Provider under this Agreement for services rendered through and including the termination date. 

 

5. Data Privacy

 

5.1 Both parties agree to comply with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) if applicable.

 

5.2 The Service Provider will not disclose any confidential information obtained during the coaching relationship without the Client's explicit consent.

 

5.3 In connection with any infringement by the Service Provider of applicable privacy/data protection legislation requirements, including a security breach, concerning personal data/personal identifiable information in relation to the Client, the Service Provider’s entire liability under this Agreement and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Service Provider under this Agreement for all services rendered through and including the termination date.

 

6. Use of Name, Marks, and Intellectual Property

 

6.1 If a testimonial is explicitly provided, the Client grants the Service Provider the right to use the Client's name and feedback for promotional purposes, unless otherwise agreed upon in writing.

 

6.2 Neither party may use intellectual property without the other Party’s prior written consent. 

 

7. Copyright Material

 

7.1 The Client acknowledges that all intellectual property, including but not limited to materials, documents, workbooks, and other resources provided by the Service Provider during the term of this Agreement, are the exclusive property of the Service Provider.

 

7.2 The Client agrees not to reproduce, distribute, or disclose any copyrighted material provided by the Service Provider without the explicit written consent of the Service Provider.

 

7.3 Any modifications or derivative works created by the Client based on the copyrighted material, without the explicit written consent of the Service Provider,  shall become the property of the Service Provider.

 

8. Termination

 

8.1 Either party may terminate this Agreement upon Written notice to the other Party. All Services will terminate upon termination of this Agreement. Refunds will be honored pursuant to the Refund Policy in Section 3. 

 

9. Service Provider-Client Relationship

 

9.1. Client is solely responsible for creating and implementing his/her/their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her/their coaching calls and interactions with the Service Provider. As such, the Client agrees that the Service Provider is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Service Provider. The Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

 

9.2. Client further acknowledges that he/she/they may terminate or discontinue the coaching relationship at any time. 

 

9.3. Client acknowledges that coaching is a comprehensive process that may involve different areas of his/her/their life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

 

9.4. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Service Provider. 

 

9.5. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. 

 

10. Entire Agreement: 



 

10.1 This document reflects the entire agreement between the Service Provider and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Service Provider and the Client.

 

11. Waiver

 

11.1 The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 

IN WITNESS WHEREOF, by enrolling in these services and remitting fees, you hereby acknowledge and expressly agree to be bound by the terms and conditions outlined in our Service Agreement. This agreement is considered executed by both parties and takes effect immediately upon your enrollment and payment.